PRIVACY POLICY

This is an important notice regarding your privacy and the way in which Alpha Comm Enterprises, LLC (“Alpha Comm”) collects and makes use of your personal data. You may contact us at any time if you have any questions about this policy or the ways in which we use your personal data.

This policy applies to our customers, suppliers, contractors, and sub-contractors generally. We take our privacy responsibilities seriously and are committed to protecting and respecting your privacy.

This policy explains how Alpha Comm collects, processes, handles, stores, transfers, and uses any personal data we collect from or about you. By visiting the www.shopalphacom.com (the “Website”), our services, our call centers, as well as offline interactions with us (our “Services”), you consent to Alpha Comm’s collection, use, disclosure, transfer and storage of information relating to you under the terms set forth in this Privacy Policy.

*What Is Considered Personal Information?*

"Personal Information" is information that identifies you as an individual or relates to an identifiable individual, including:

Name

Postal address (including billing and shipping addresses)

Telephone number

Email address

Credit and debit card number

Bank account information

Profile picture

Social media account ID

Travel information, including trip flight information

*How Do We Collect Personal Information?*

We and our service providers may collect Personal Information in a variety of ways, including:

*Through our Services:* We may collect Personal Information through our Services, e.g., when you sign up to be a reseller, make a purchase or send in a Contact Us form.

*Offline:* We may collect Personal Information from you offline, such as when you attend one of our trade shows, place an order over the phone or contact customer service.

*From Other Sources:* We may receive your Personal Information from other sources, such as our U.S. affiliates, carrier partners, public databases, joint marketing partners, website platforms, social media platforms, and from other third parties.

We may use a third-party payment service to process payments made through our Services. If you wish to make a payment through our Services, your Personal Information may be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Personal Information.

You are not required to provide personal information that we request. If you choose not to provide the information we have requested, we may not be able to provide you with our products or services.

*How We May Use Personal Information*

We and our service providers may use Personal Information:

To respond to your inquiries and fulfill your requests, such as to complete your transactions and provide you with related customer service.

To personalize your experience on our Services by presenting products and offers tailored to you and to facilitate social sharing functionality.

To send administrative information to you, such as changes to our terms, conditions and policies, as well as marketing communications that we believe may be of interest.

To allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules containing additional information about how we use and disclose your Personal Information.

For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.

If you apply or request to be one of our vendors or service providers, affiliates, or business partners, we will use your personal information to evaluate and establish the terms of our relationship, communicate with you, administer your account, render payment and receive payments, to fulfill your orders, provide services to you, to provide customer service support or to respond to your inquiries; and to maintain our relationship with you.

*Disclosure of Personal Information*

Your Personal Information may be disclosed:

To third parties that provide services to help us with our business activities such as shipping your order or warranty claim, offering customer service, sending our communications, and administering testimonials and contests and administering our vendor and service provider programs. These third parties are authorized to use your personal information only as necessary to provide these services to us pursuant to written instructions

To our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, auditing and other services.

To third parties, to allow them to provide you with offers, promotions, ads or products and services that we think you may enjoy.

To third-party sponsors of sweepstakes, contests and similar promotions

In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required to by law, such as to comply with a subpoena, or similar legal processes, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or response to a government request.

By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and content (including, without limitation, our Social Media Pages). Please note that any information you post or disclose through these services will become public and may be available to other users and the general public.

In the event of a merger, acquisition, dissolution, sale of all or a portion of Alpha Comm’s assets, or other fundamental corporate transaction, we reserve the right to sell or transfer your information as part of the transaction.

*Other Information*

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual, such as:

Browser and device information

App usage data

Information collected through cookies, pixel tags and other technologies

Demographic information and other information provided by you that does not reveal your specific identify.

Information that has been aggregated in a manner that it no longer reveals your specific identity.

If we are required to treat Other Information as Personal Information under applicable law, then we may use and disclose it for the purposes for which we use and disclose Personal Information, as detailed in this Policy.

*Collection of Other Information*

We and our service providers may collect Other Information in a variety of ways, including:

*Through your browser or device:* This Website utilizes industry standard analytics packages that automatically gathers limited information on Website users, and stores this information in server log files. This information may include IP addresses, browser type, referring pages, operating system used, and date/time stamps. This information is used only for Website administration, as well as for analysis of Website usage and trends.

*Using cookies:* Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on our Services, pages visited, language preferences, and other anonymous traffic data. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about use of our Services in order to continually improve their design and functionality, understand how they are used and assist us with resolving questions regarding them. Cookies further allow us to select which of our advertisements or offers are most likely to appeal to you and display them while you are on our Services. We may also use cookies or other technologies in online advertising to track responses to our ads. If you do not accept cookies, you may experience some inconvenience in your use of our Services. You also may not receive advertising or other offers from us that are relevant to your interests and needs.

*Analytics:* This Website utilizes industry standard analytics packages that automatically gathers limited information on Website users, and stores this information in server log files. This information may include IP addresses, browser type, referring pages, operating system used, and date/time stamps. This information is used only for Website administration, as well as for analysis of Website usage and trends. We also collect user traffic usage characteristics throughout our Website. However, we do not correlate this data with individual user information. Alpha Comm may analyze usage statistics according to a user’s domain name, browser type, and Multipurpose Internet Mail Extensions (MIME) type by reading this information from data contained in the user’s browser.

*Uses and Disclosures of Other Information*

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.

*How You Can Access, Change Or Suppress Your Personal Information*

You may request to update, correct, access, or delete your personal information, or to know whether we hold any of your personal information. You may request restrictions, temporarily or permanently, on our processing of some or all personal information about you. To request a copy of the personal data we have collected about you, or to request that your information be deleted, or to submit any other privacy request, please contact us by writing at Alpha Comm, 1500 Lakes Parkway, GA 30043 USA, Attn: Legal Department, or visit the shopalphacomm.com Contact Us page and send us a request via the Support form located there.

California residents may have additional personal information rights and choices. Please see the California Consumer Privacy Rights section below for more information.

For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion). There may also be residual information that will remain within our databases and other records, which will not be removed.

You may still continue to see advertisements regarding our company online or through third parties.  If you continue to visit or use the Website, you may also come across our ads.  You will no longer receive personalized advertisements, but you may still see generic, non-personalized advertisements.

*California Consumer Privacy Rights*

If you are a California resident, you have the right to receive: (a) information identifying any third party or parties to whom Alpha Comm may have disclosed within the preceding calendar year, your personal information for the third-party’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain such information free of charge, please write to us at Alpha Comm, 1500 Lakes Parkway, GA 30043 USA, Attn: Legal Department, or visit the shopalphacomm.com Contact Us page and send us a request via the Support form located there.

*Protection of Personal Information*

We have implemented commercially reasonable technical and organizational safeguards to appropriately protect your personal information against accidental, unauthorized, or unlawful access, use, loss, destruction or damage. However, please be aware that no method of electronic transmission or storage can ever be fully secure. Therefore, we cannot guarantee the absolute security of your information.

Nevertheless, the security of your personal information is extremely important to us. For instance, we employ various firewalls and other security tactics to keep your information secure. We do not store your complete credit card information on our internal web server. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information. While there is risk inherent in every Internet transaction, be assured that we are work hard to ensure that risk is minimal. If you have questions about the security of your personal information, or if you have reason to believe that the personal information that we hold about you is no longer secure, please contact us immediately as described in this Policy.

*Changes To This Privacy Notice*

We may change, modify, add, or remove portions of this policy at any time, and any changes will become effective immediately upon their posting on this page.  By accessing this website subsequent to such changes, you agree to be bound by them.

*Ongoing Effort*

Although we are proud of the efforts that we have completed and that are in-progress, we at Alpha Comm view privacy as an ongoing effort.

*Contact Details*

If you have any questions or concerns regarding this Policy, or you wish to contact us by postal mail, our contact information is as follows:

Alpha Comm Enterprises, LLC

Attn: Legal Department

1500 Lakes Parkway, GA 30043 USA

Phone: 1-888-951-0909