Mio Flow Technical Support

Mio Flow helps you pair and use compatible Bluetooth wearable devices, including supported smart rings and smart bands.

Pairing a device

1. Charge your wearable device and keep it near your phone.
2. Turn on Bluetooth in your phone settings.
3. Open Mio Flow and follow the in-app Add Device or Pair Device instructions.
4. Select the compatible wearable device shown in the scan list and complete pairing.

Connection or synchronization issues

• Make sure Bluetooth is enabled and the wearable device has sufficient battery.
• Keep the wearable device close to your phone while pairing or synchronizing.
• Close and reopen Mio Flow, then try the pairing or synchronization process again.
• If needed, remove the device from Mio Flow and pair it again using the in-app instructions.

Outdoor routes

To record an outdoor route, start an outdoor activity in Mio Flow and allow location access when requested. Location is used only while an active outdoor activity is being recorded.

Apple Health

Apple Health synchronization is optional. Open the Apple Health section in Mio Flow to grant or manage permission for supported activity and wellness data. You can also change permissions in the Apple Health app or your device settings.

Firmware updates

Keep your wearable device close to your phone and ensure it has sufficient battery before starting a firmware update. Do not close the App or disconnect the device during an update.

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