Pebble Vox Technical Support

Pebble Vox is a companion app for compatible Pebble Vox devices. This page provides support for pairing, synchronization, permissions, and device updates.

Before You Pair

• Make sure the compatible Pebble Vox device is charged and nearby.
• Turn on Bluetooth on your phone.
• Keep the Pebble Vox app open while pairing and allow the requested Bluetooth permission.
• Do not pair the device from your phone’s Bluetooth settings unless the app specifically instructs you to do so.

Pairing and Synchronization

1. Open Pebble Vox and follow the in-app device-pairing instructions.
2. Select the nearby compatible device when it appears.
3. Keep the phone and device close together while pairing and while synchronization is in progress.
4. After pairing, allow the app time to synchronize available activity, sleep, and device information.

If a device is not found, confirm Bluetooth is enabled, move the device closer to the phone, restart the app, and try again. If the device was previously paired, unpair it from within the Pebble Vox app before pairing it again.

Location and Workout Routes

Pebble Vox may use location when you choose a location-based function, such as GPS workout-route recording or local weather. To record a route, start the workout in the app and allow location access when prompted. Location used for a workout route is stored locally with that workout record.

Health-App Synchronization

Where Pebble Vox offers synchronization with a third-party health app, choose the relevant option in the app and grant the requested authorization. The selected third party processes synchronized information under its own privacy policy.

Voice and Camera Features

Voice commands and voice notes require microphone permission. Gesture-controlled camera features require camera permission. You can change or withdraw permissions in your phone settings or the available permission settings in Pebble Vox. Withdrawing a permission can prevent the associated feature from working.

Firmware and Font Updates

When an update is available, Pebble Vox may download the required firmware or font file to your phone to update the connected device. Keep the phone and device close together, maintain sufficient battery power, and do not close the app or disconnect the device until the update is complete.

Local Data and Deletion

Pebble Vox does not require an account. Most app data is stored locally on your phone. You can remove available data using in-app options, unpair a device to remove paired-device information, clear the app’s storage, or uninstall the app. Clearing app storage, uninstalling the app, or resetting your phone permanently removes locally stored data and Pebble Vox cannot restore it.

Privacy

Read the Pebble Vox Privacy Policy for details about data processing, permissions, retention, and your privacy choices.